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VoiceScam Forum guidelines and what to leave out

People post here on a bad day. Someone's voice was copied, money may be gone, and shame often makes it worse. These guidelines keep the forum safe to ask in and useful to read. By posting you agree to follow them.

Never post these

A forum thread is public and stays searchable. Leave out anything that lets a stranger act on your behalf or find you.

  • Account numbers, card numbers, routing numbers and one time codes. Not even partly, and not "just the last digits" together with other details.
  • Passwords, PINs and security answers, including your family's safe word. A safe word that has been posted online is no longer safe.
  • Full names, home addresses and workplaces of you, your relatives or anyone else. Say "my mother" or "a man who said he was from my bank".
  • Scammer phone numbers in full. Numbers used in spoofed calls often belong to innocent people. Write the area code and last two digits at most, such as "a 212 number ending 47".
  • Screenshots or recordings that show personal details. Cover them first. If you share a recording, say who is on it and that you have the right to share it.

If you post something by mistake, email the moderators at once. See the contact page.

Be kind to people who were targeted

No victim blaming. Voice clones copy people we love and arrive with fear and a deadline. Intelligent, careful people get caught. Do not tell someone they should have known, ask why they did not hang up, or imply they were careless. Useful questions ask what happened next.

No scam baiting or vigilante advice

Do not encourage people to keep scammers on the line, waste their time, trace them, hack them, expose them or "get your money back" by confronting them. It puts people at risk, it can break the law, and it can lead to retaliation. Report scams to the FTC and IC3 instead, and let the agencies act.

No recovery services

Do not offer, recommend or link to services that promise to get lost money back, whether for a fee, a percentage or "a small deposit". Recovery scams are a known follow-on scam that targets people who were already defrauded. Posts and members that advertise these are removed. If a member thinks a service is real, they should say where it is verified rather than promote it.

Members and staff can share experience and point to what official bodies say. Nobody here can give legal, tax or financial advice for your situation. For questions about what a bank must refund, how disputes work or whether to hire a lawyer, point to the CFPB, the FTC, your bank's own policies or a licensed professional.

Stay on topic and keep answers sourced

Post in the section that fits. The twelve sections are:

When you answer, say where a claim comes from: the FTC, FBI IC3, FCC, CFPB, a bank or a phone carrier. Do not state that a recording is definitely fake or definitely real. Nobody can tell that from listening, and detector tools report likelihood, not proof.

Also not allowed

Harassment, hate, threats, advertising, affiliate or referral links, begging for money, and posting someone else's private information. Do not use the forum to promote a product or a service.

How moderators handle reports

Moderators are Lorna Pettigrew and Gareth Mwangi. Report a problem by email to hello@voicescam.com with the post address. Moderators can hide or remove a post, lock a thread, move a question to the right section, remove identifying details, pause an account or ban it. Removal of personal information comes first. We try to explain what we did when it affects a member's post.

Corrections

If a post, including a staff answer, is wrong or out of date, tell us with a source. We correct staff posts with a visible note saying what changed. Members can edit their own posts for a limited time. A disagreement is settled with sources, not volume.

Updated