How to protect your family from voice scams

Where to start

Pick the guide that fits your worry today. Each one takes a few minutes to read and ends with simple steps you can do at home.

• You want one thing to do today: agree a family safe word. It still works if a voice is copied perfectly.
• A call sounded like someone you love, but something felt off: read the signs of a cloned voice and how to check.
• You post videos or have a recorded voicemail greeting: see how to make your voice harder to copy.
• Your bank lets you in by voice: find out what to add to bank voice ID.
• You worry about a parent or grandparent: follow a calm plan for older relatives.

If you only have time for one habit, make it the call-back rule. Hang up, then call the person on a number you already have. Share these guides with the rest of your family, so everyone follows the same rule.

You do not need to read every page at once. Start with the safe word, then come back for the others when you have a quiet moment. If you are helping someone else, read the guide first, then sit down with them and go through the steps together. Doing it side by side makes the plan feel shared, not imposed.

Protection guides

1. 
   Start here

   How to set up a family safe word

   Four steps to agree a private word that a cloned voice cannot know.

2. 

   How to tell if a voice is AI

   The signs to listen for, and why checking back matters more than your ear.

3. 

   How to protect your voice from cloning

   Simple settings and habits that make your voice harder to copy.

4. 

   Is bank voice ID safe against cloned voices?

   What voice ID protects, where it is weak, and what to add.

5. 

   How to protect elderly parents from voice scams

   A calm plan for the conversation, the phone and the bank.

Common questions